Terms & Conditions (AGB)

1. Scope

These Terms & Conditions apply to all individual sessions, packages, workshops, and training programs offered by Nina Ottenheym / Bodywork Ottensen, including bookings made via email or online registration. By booking a session or registering for a course, you agree to these terms.

2. Services

  • Coaching & Embodied Sessions: one-on-one sessions for personal growth, awareness, and integration.

  • Integrative Bodywork Sessions: hands-on sessions (Esalen® Massage, Somatic Integration®, Deep Bodywork®).

  • Workshops & Trainings: group courses, weekends, and certification programs.

Please note: All services are not a substitute for medical or psychotherapeutic treatment.

3. Booking and Payment

  • Bookings are confirmed once payment has been received (if online) or by mutual agreement (email/phone).

  • Payments for workshops and trainings are due by the deadlines specified on the registration page.

  • Prices are listed in EUR or GBP and include applicable taxes where relevant.

4. Cancellation & Refunds

  • Individual Sessions: Cancellations must be made at least 48 hours in advance. Late cancellations or no-shows will be charged 100% of the session fee.

  • Workshops & Trainings:

    • Cancellation more than 30 days before the course: full refund minus €50 administrative fee

    • Cancellation 15–30 days before: 50% of the course fee

    • Cancellation less than 15 days: no refund

    • Substitutions are possible with prior notice

5. Liability

  • You participate in all sessions and workshops voluntarily and are responsible for your own well-being.

  • I am not liable for damages resulting from the application or practice of methods presented, except in cases of intent or gross negligence.

  • Please consult a licensed healthcare professional if you have medical or psychological conditions.

6. Intellectual Property

  • All course materials, texts, and images on the website or provided in sessions/trainings are protected by copyright.

  • Reproduction or distribution without prior written consent is prohibited.

7. Data Protection

  • Personal data is collected and processed according to the Privacy Policy (Datenschutzerklärung).

8. Applicable Law & Jurisdiction

  • These Terms & Conditions are governed by the law of the Federal Republic of Germany.

  • Exclusive jurisdiction for any disputes arising from these Terms is Hamburg, Germany.